Salming Sport AB complies with the European Consumer legislation with respect to claims. Salming offers to exchange incorrect or defective products at no extra charge. This pre-supposes that all care instructions provided have been followed. Fair wear and tear does not qualify as a valid claim.
If you purchased your product in a local store or an online shop other than ours (www.salming.com), you have entered a buyer’s agreement with that store, which makes you a customer of them. If you would like to make a claim you have to contact that exact store by law.
If the product was purchased in Salming’s official webstore please send an e-mail with your order number, a few images highlighting the defect as well as a short description of the defect to firstname.lastname@example.org